Effective Date: July 22, 2026
At Tech Vault Technologies, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Payment information (processed securely through our payment providers)
- Order history
- Device and browser information
- IP address and website usage information collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support.
- Send order confirmations and delivery updates.
- Improve our website, products, and services.
- Prevent fraud and enhance website security.
- Comply with legal and regulatory requirements.
We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.
Payment Information
We accept payments through:
- Lipa na M-Pesa
- Cash on Delivery (C.O.D.)
We do not store your payment credentials. Payments are processed securely through the applicable payment provider.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties when necessary to:
- Process payments.
- Deliver your orders.
- Provide technical support or website hosting.
- Comply with legal obligations or lawful requests from authorities.
These third parties are required to protect your information and use it only for the services they provide.
Cookies
Our website may use cookies and similar technologies to:
- Improve your browsing experience.
- Remember your preferences.
- Analyze website traffic and performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permissible.
- Object to or restrict certain processing of your personal information.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Tech Vault Technologies
Location: Tsavo Road, Tetu Arcade, Shop No. A13, Nairobi, Kenya
Phone: +254 714 864 357